Up to 8× cheaper than ChatbaseSimple pricing.
Simple pricing.
No surprises.
One platform, four plans. The free tier is free forever. Every paid plan ships with a 14-day trial — no card needed to start.
Free
Try it out, no card needed
€0
- 1 chatbot
- 30 message credits / mo
- 1 MB knowledge
- Community support
Hobby
For side projects and personal sites
€5/ mo
- 3 chatbots
- 500 credits / mo
- 10 MB knowledge per bot
- Email capture
Most popular
Standard
Best for growing businesses
€15/ mo
- 6 chatbots
- 3,000 credits / mo
- 25 MB knowledge per bot
- Live-chat workspace + inbox
- Pre/post-chat forms
Pro
For teams that need more headroom
€25/ mo
- 12 chatbots
- 12,000 credits / mo
- 50 MB knowledge per bot
- Remove Chatsuno branding
- Domain allowlist & priority support
Compare features
Everything you get, side by side.
Limits and features come straight from our pricing config — what you see is what you get.
| Compare plans | Free €0 / mo | Hobby €5 / mo | StandardPopular €15 / mo | Pro €25 / mo |
|---|---|---|---|---|
| Usage limits | ||||
| Chatbots | 1 | 3 | 6 | 12 |
| Message credits / month | 30 | 500 | 3,000 | 12,000 |
| Knowledge storage / bot | 1 MB | 10 MB | 25 MB | 50 MB |
| Knowledge sources / bot | 2 | 10 | 25 | 100 |
| Pages crawled / source | 50 | 200 | 1,000 | 5,000 |
| Team members | 1 | 2 | 3 | 5 |
| Inbox & live chat | ||||
| Conversation inbox | ||||
| Unresolved queue | ||||
| Widget | ||||
| Advanced widget customization | ||||
| Remove “Powered by Chatsuno” | ||||
| Domain allowlist | ||||
| Lead capture | ||||
| Ask for email | ||||
| Pre-chat form | ||||
| Post-chat form | ||||
| Ticket form | ||||
| Support | ||||
| Priority support | ||||
vs Chatbase
Built to undercut the incumbent.
Same shape, lower price, EU-hosted by default. We don't have a sales team, so you don't pay for one.
Feature
Chatsuno
Chatbase
- Hobby plan€5 / mo$32 / mo
- Standard plan€15 / mo$120 / mo
- Pro plan€25 / mo$400 / mo
- Per-seat fees
- EU-hosted infrastructure
- GDPR-ready by default
- Remove branding (lowest paid plan)
- One credit equals one assistant reply. The visitor can send as many messages as they like — credits only count when the bot answers.
- We notify you before you hit the cap. If you exceed it, the widget shows a friendly 'service unavailable' message until your credits reset, you upgrade, or you top up. Your bot configuration and knowledge stay intact.
- Pick any paid plan, no card needed. You get full access for 14 days. After that, add a card to keep going or stay on the Free plan — nothing breaks.
- Both are available on every paid plan. Yearly saves about 17% (you pay for 10 months and get 12). Switch any time from the billing page.
- Yes. Cancel from the billing page in one click. You keep access until the end of the current period — no retention calls, no exit fees.
- EU consumers have a 14-day right of withdrawal on a fresh paid plan. Outside that window, see our refund policy.
- Yes. Servers are in the EU and your data never leaves it. A signed Data Processing Agreement is available on every paid plan.
- No. Every plan includes a fixed number of team members at no extra per-seat cost. Need more? Upgrade to the next tier.
Try it risk-free
Start your free trial. Cancel in one click.
No card needed for the free plan. Every paid plan includes a 14-day trial.